Privacy Policy | Terms & Conditions

TERMS AND CONDITIONS

SOO Jerky Ltd. (“Sue’s Jerky” brand) offers this web site, including all information, software, products, and services available from this web site or offered as part of or in conjunction with this Web site (the “Site”), to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies, and notices stated here. Sue’s Jerky reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location. Your continued use of the Site constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by Sue’s Jerky. The use of this website is subject to the following terms of use:

WEBSTORE PRICING

All prices are in Canadian dollars at this time. Merchandise will be invoiced at the prices in effect on the date the shopping cart has checked out as per confirmation message. Please note pricing is subject to change without notice. Note that all payment processing transactions will appear as SOO JERKY on your credit card statement.

USA SALES

Our products are for sale in Canada only at this time. We are looking into expanding our sales to include the USA in the near future.

SHIPPING

Shipping rates are determined by order quantity, parcel size, and destination, based on carrier’s rates for delivery to your shipping address. No additional handling charges are added to your order. Any damages to goods received through shipping is at the Buyer’s risk, unless if damage results in puncture of individual packages, breaching the airtight seal for the jerky package. Under the following circumstances, you are entitled to product replacement at the discretion of and under authorization of a Sue’s Jerky representative. If any packages of jerky have been damaged as described upon receipt of your shipment, within two (2) weeks of the order date, document and photograph the damaged package(s) and E-mail to websupport@suesjerky.ca the following information:

  • Your Order Number
  • The date your package was received
  • Photographs of each of the damaged package(s)

You may be required to send back to us the damaged products in question in order to receive replacement products.

NO RETURNS FOR GOODS PURCHASED

We will be unable to accept any returns of food products for health and food safety reasons.

CHANGES TO THESE TERMS AND CONDITIONS

Sue’s Jerky Brand (SOO Jerky Ltd.) has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about these Terms and Conditions, the practices of this Site, or your dealings with this Site, please contact us at:
Sue’s Jerky Brand
http://www.suesjerky.ca/
13191 Princess Street
Richmond, BC Canada V7E 3S1
Telephone: 1-604-272-5758
E-mail: websupport@suesjerky.ca